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Sales Negotiation & Persuasion
Sales & Marketing
Learn negotiating and persuasion step-by-step. Study foundational words, active listening, and effective communication. Establish credibility, overcome objections and generate win-win agreements. Speak with persuasive words, narrative, and moral appeal to achieve better results in negotiation. This course was reviewed and approved by a qualified subject matter expert, Yahya Yaseen, experienced in BPO operations.
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Sales Negotiation & Persuasion
Master negotiation techniques and persuasive strategies to close more deals confidently with this free online course.
Learn negotiating and persuasion step-by-step. Study foundational words, active listening, and effective communication. Establish credibility, overcome objections and generate win-win agreements. Speak with persuasive words, narrative, and moral appeal to achieve better results in negotiation. This course was reviewed and approved by a qualified subject matter expert, Yahya Yaseen, experienced in BPO operations.
Course description
Course module
A short ad will play before each lesson.
7 Lessons
Foundations of Negotiation & Persuasion
In this module, you’ll build essential negotiation skills: define negotiation and persuasion, master communication techniques, set clear objectives, create trust, and learn persuasive language tools to influence confidently and ethically.
1.Learning Outcomes
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2.Negotiation & Persuasion Basics
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3.Communication Essentials
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4.Goal and Value Preparation
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5.Rapport and Trust Building
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6.Persuasive Language Tools
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7.Lesson Summary
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7 Lessons
Applied Negotiation and Persuasion
1 Lessons
Course assessment
INSIGHTS
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This year, Duolingo announced a major strategic shift: from monetization to user growth, with a target of 100 million daily active users by the end of 2028.
To get there, it needs to grow about 25% year over year, every quarter. In Q2 2026, daily users grew 23%, to 58.7 million, the first time growth has sped up in two years.
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Paid subscribers grew by about 200,000 in the quarter, the fewest since 2
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Udemy’s Last CEO Quietly Moves On: Joins a Tax & Compliance Company as CEO
When Class Central covered the Coursera-Udemy merger completion, Hugo Sarrazin’s role was unclear. Not anymore. He’s joining Avalara, a tax and compliance company, as CEO.
Here’s the thing. Neither an SEC filing nor a public post announced the departure of the 14-month CEO, which led Udemy to its first profitable year and the $2.5 billion all-stock merger.
The Quiet Exit
The Coursera-Udemy merger was completed on May 11, 2026. Coursera even released a completion 8-K once it was done.
Sarrazin,
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Udemy Announces Layoffs Without Saying ‘Layoffs’
Udemy’s latest ‘Strategic Business Update’ uses corporate euphemisms to signal job cuts while pivoting to enterprise clients.
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